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Check back soon for the final schedule to be announced and for more information about hours of credit available. Unleash aims to provide the best CE possible with RACE (United States), AVA VetEd (Australia) and VCNZ (New Zealand) approval.

Sessions

  • Streams
  • Stream One
  • Stream Two
  • Stream Three
  • Stream Four
  • Stream Five
Time
Session
Duration
Cost
8:30 AM
  • Opening Keynote

    An intro from ezyVet CEO to the key themes of three days ahead.

    Hadleigh Bognuda

    Hadleigh Bognuda is an avid pilot, boatie and dog fanatic. After launching, growing and exiting... More

    30 mins
9:00 AM
  • Keynote Speaker
    45 mins
9:45 AM
  • Keynote Speaker: AI & Big Data*

    Over the past few years AI & Big Data have succeeded in transforming many industries already, but what positive impact will these disruptive technologies have on the Veterinary Industry. We'll share the exciting opportunities that AI & Big Data can have on your practice management solution that will revolutionize the future of animal health.

    0.5 RACE CE credits available for this session

    David Leach

    David is an executive IT leader with a passion for growing software companies. His most recent... More

    45 mins
10:15 AM
  • Break

    Break and light refreshments served in the exhibit area, come re charge and chat to the ezyVet team and partners.

    15 mins
11:00 AM
  • Breakout One: Advanced & Automated Reporting

    An advanced discussion around ezyVet's advanced reports, which include the Invoice Revenue by Group report and the Payment Revenue by Group report, as well as some discussion around the Records dashboard reporting capabilities and filters. This session will also look at ezyVet's automated reporting capabilities, looking at how to schedule automated reports.

    Marcus Atkins

    Marcus leads the ezyVet Web Development team as Development Success Manager, where he has... More

    Jess Turner

    Jess is Key Account Manager at ezyVet. A long time ezyVet expert and so called guru. She... More

    2 hours
  • Breakout Two: ezyVet Ecosystem

    The ezyVet ecosystem consists of all other ezyVet elements outside of the standard ezyVet web browser. This includes our apps (ezyVet Go & ezyVet Connect), as well as Online Booking, the Kiosk and the Customer Portal. You'll get end-to-end examples of each platform and a breakdown of the benefits of using these. We'll briefly cover configuration and management for each platform.

    Learn how to:

    • Set up the configuration of Online Booking and how to present it to customers.
    • Set up multiple configurations per ezyVet site and advanced schedule management.
    • Navigate and configure the Kiosk on an iPad.
    • Set up the ezyVet Kiosk iOS App, and advanced schedule management to keep your practice operating at optimal efficiency.
    • Use the Customer Portal to make products available for purchase by clients.
    • Set special prices, online ordering, and reordering, as well as workflows that will ensure that your customer orders are never missed.
    Alex Ragone

    Alex is ezyVet's Large Project Team Leader, in the Development team. He provides our customers... More

    2 hours
1:00 PM
  • Cubex Lunch

    Break and lunch served in the Mackenzies Restaurant & Bar at the Heritage Hotel.

    45 mins
1:45 PM
  • Breakout Two: Customizing Clinical Workflows

    A deep dive into the customization of the clinical record and tracking the medical workflow efficiently.

    This will be a robust group discussion around workflows, efficiencies, storing information in the right places, and making sure you're communicating that information to customers and referral partners efficiently. To start off, we will dissect the medical record sections in ezyVet and show you how to name them appropriately, as well as turn sections on and off. We'll then briefly cover workflow efficiencies with templates, shorthand text, picklists and markdown language.

    Finally, we'll show you how to use the image maps in your clinical records, and breakdown emergency workflows vs specialty workflows.

    We recommend also attending the 'Using Clinical Templates' session.

    Hadleigh Bognuda

    Hadleigh Bognuda is an avid pilot, boatie and dog fanatic. After launching, growing and exiting... More

    Sophie Griffiths

    Sophie is one of the original ezyVet team and has been with the company for five years. She is... More

    1.75 hours
  • Breakout One: ezyVet Support & Feature Requests

    Our support team is open 24/7 with an office in both Auckland and London, so we can attend to all of your queries as soon as possible. We'll cover how to raise a quality ticket for a fast resolution and the wider support process, including escalations and contacts. ezyVet also has a Help section where you will find how-to guides, webinar bookings, and our new and improved feature request forum for all of your brilliant ideas. We'll then finish off with our release notes and a general discussion and Q&A about ezyVet.

    45 mins
2:30 PM
  • Breakout One: Cubex Integration

    Co-hosted with our integration partner Cubex.

    This is an advanced session to analyze some common workflows that can be utilized with the ezyVet and Cubex integrated model, including an overview of the Cubex system and workflow inside ezyVet, emergency case workflow. In this session you’ll also receive an introduction to the new tooling available to make the integration even more powerful.

    Cubex provides the solutions needed to manage pharmacy and supplies throughout the veterinary hospital. Their proven dispensing technologies provide a measurable return on investment, while helping to increase charge capture, streamline workflow, facilitate regulatory compliance and enhance data analysis.

    Marcus Atkins

    Marcus leads the ezyVet Web Development team as Development Success Manager, where he has... More

    1 hour
3:15 PM
  • Re charge

    A 15 minute break to collect your thoughts and follow up the ezyVet team with any questions that have arisen from the previous workshop sessions. 

    15 mins
3:45 PM
  • Breakout One: Using Clinical Templates

    We recommend attending this workshop if you are attending 'Customizing Clinical Workflows'.

    You'll get an in-depth discussion on the use of clinical templates and how these can be used to streamline hospital workflows.

    We'll dive a little deeper into:

    • What a clinical template is and why you might use them.
    • How to departmentalize and personalize these clinical templates.
    • How to incorporate billings triggers, variables and picklists into your templates.
    • An open Q&A.
    Sophie Griffiths

    Sophie is one of the original ezyVet team and has been with the company for five years. She is... More

    Alex Ragone

    Alex is ezyVet's Large Project Team Leader, in the Development team. He provides our customers... More

    1 hour
  • Breakout Two: TBC

    Watch this space for more amazing speakers!

    1 hour
4:45 PM
  • Break

    Break and light refreshments

    30 mins
5:15 PM
  • Q&A Panel Discussion

    The panel will consist of the ezyVet team and their partners and will be the perfect oppurtunity for you to hear their opinions on topics and trends in the industry and with ezyVet. 

    30 mins
6:00 PM
  • Social Event: Asteris Network Drinks

    We invite you to the opening night Network Drinks. Come and enjoy drinks and light d’oeuvre, get to know other attendees, the ezyVet team and our partners.

    Free to all registered delegates.

    Check back later for location to be announced.

    2.5 hours
Time
Session
Duration
Cost
7:45 AM
  • Doors Open

    You’re welcome to come early and chat with our partners, get to know the ezyVet team or mingle with other attendees. 

    45 mins
8:30 AM
  • Keynote: The 5 most important KPI's to monitor your Vet business*

    Learn about the 5 most important Key Performance Indicators you should be using to monitor your Vet Business. 

    1 RACE CE credit available for this session

    Paolo Lenicioni

    Paolo has worked as a veterinary surgeon prior to working in public accounting.  His real... More

    1 hour
9:30 AM
  • Keynote: What's your Prison?

    What’s Your Prison? What are the beliefs and ways of seeing the world that are holding you back and stopping you from striving towards your potential and living a life of greater meaning and wellbeing? Paul's keynote will us his own journey from delinquent to doctor to illustrate the steps required to break out of their mental prisons. These steps are built on fundamental truths about who we are as people and what we can achieve. To obtain real change we need to be able to identify the things that hold us back – our mental prisons – and learn the tools that will enable us to live free. With a presentation style that is dynamic, humorous, and deeply authentic, Dr. Paul Wood speaks to the human experience and provides practical insight on topics such as:

    • Recognizing our capacity for change
    • Learning to cope with uncertainty
    • Building mental toughness and hope
    • The importance of self-reflection and personal accountability in growth
    • How to identify and maximize our potential
    • How to turn adversity to your advantage

    1.5 RACE CE credits available for this session

    Dr Paul Wood

    Dr Paul Wood – B.A. Philosophy & Psychology; M.A. Psychology; PhD Differential... More

    1 hour
11:00 AM
  • Breakout One: Product Management

    We recommend also attending Inventory Management and Integrated Supplier Set up workshop after this session.

    This workshop will cover the basic setup of products and services, including naming conventions, product groups, and bundles (packages & containers), as well as diving into the more advanced product settings. In addition, you'll have a chance to deepen your understanding of product record relationships with sales templates, templated products, price adjustment rules, billing triggers, and integrated products.

    • Product naming conventions
    • Product groups
    • Product Advanced Settings
    • Product Containers
    • Sales Templates & Template Products
    • Integrated Products
    Sophie Griffiths

    Sophie is one of the original ezyVet team and has been with the company for five years. She is... More

    Jess Turner

    Jess is Key Account Manager at ezyVet. A long time ezyVet expert and so called guru. She... More

    1 hour
  • Breakout Two: Wellness & Treatment Plans

    This session will be an introduction to the Wellness Module with an overall feature demonstration of the general workflow including patient sign up process, consuming wellness benefits, reporting, and the End of day Wizard. As part of the reporting, we will also take a look at how revenue is calculated for production with Wellness Plans.

    Marcus Atkins

    Marcus leads the ezyVet Web Development team as Development Success Manager, where he has... More

    2 hours
12:00 PM
  • Breakout One: Inventory Management & Integrated supplier set up

    A perfect follow on from the workshop 'Product Management'.

    This workshop will deep dive into configuring and managing inventories of the best result. Gain an understanding of integrated suppliers and managing product min/max levels, inventory orders and purchase orders, receiving invoices and finally how to perform an inventory take.

    Sophie Griffiths

    Sophie is one of the original ezyVet team and has been with the company for five years. She is... More

    Jess Turner

    Jess is Key Account Manager at ezyVet. A long time ezyVet expert and so called guru. She... More

    1 hour
1:00 PM
  • Cubex Lunch

    Break and lunch served

    45 mins
1:45 PM
  • Breakout One: Imaging Workflows

    Co-hosted with our integration partner Asteris.

    Asteris provides affordable, innovative PACS (Picture Archival Communication System), RIS (Radiology Information System) and a ground-breaking veterinary information communication platform. The philosophies, business practices, products and services Asteris employ are developed under the guidance of respected members of the veterinary field, including general practitioners, surgeons, radiologists, and office person.

    This workshop will take a deep dive into the imaging workflow that can be achieved through a deeply integrated PACS. Asteris will be in attendance to provide insight into advanced workflows and a live demonstration of the system in action as well as their built-in teleconsultation workflow and how it can help to maximize efficiencies and patient care. 

    You’ll master a typical requisition workflow and emergency requisition case workflow.

    Marcus Atkins

    Marcus leads the ezyVet Web Development team as Development Success Manager, where he has... More

    1 hour
  • Breakout Two: SOCs & Client Communication

    To get the most out of this workshop it will pay to have a basic understanding of SOC's before attending.

    This will be an advanced discussion on standard of care and client communication to ensure a high level of client and patient care, along with better clinical financial outcomes. You'll hear all about what SOCs really are and what they're for, how to build amazing SOC event groups, how to link products to event groups, and last but not least, how to incorporate communication tasks.

    • Why SOC & Reminders are not the same thing
    • SOC – What Does it Mean Holistically?
    • Building Amazing SOC Event Groups
    • Linking Products to Event Groups
    • Communication Tasks
    Hadleigh Bognuda

    Hadleigh Bognuda is an avid pilot, boatie and dog fanatic. After launching, growing and exiting... More

    1 hour
2:45 PM
  • Breakout One: Records Dashboard

    The workshop will start off with an introduction to the 'Records dashboard' and show you how to use the filters effectively, including a discussion of "ALL/ANY/NOT", achieve bulk data tidy-ups, fixes and changes.

    We'll then open the floor to you, where we will work with you to achieve what you need out of the Records Dashboard. In order to get the most out of this session please come prepared with questions that apply to your practice.

    Marcus Atkins

    Marcus leads the ezyVet Web Development team as Development Success Manager, where he has... More

    1 hour
  • Breakout Two: Current & Repeat Medication

    With the recent rework of our medication prescriptions, we'll walk you through the configuration and management of medications and prescriptions, with a special focus on current medications and repeat medications. We'll get you familiarized with the user interface of our prescriptions and our medication dashboard and you'll soon understand how it optimizes workflow when it comes to requesting prescription drugs and viewing histories. You'll also be introduced to the new variables that can be used to pull information such as the number of refills.

    Alex Ragone

    Alex is ezyVet's Large Project Team Leader, in the Development team. He provides our customers... More

    1 hour
3:45 PM
  • Pick up for Activity Afternoon

    Transport to your Activity Afternoon of choice will be arranged from the Hertiage Hotel. 

    15 mins
4:00 PM
  • Activity Afternoon: Helicopter Charter

    $1095nzd per person

    We have reserved a block of tickets for each activity at a special discounted group rate. Reserve a spot for your activity of choice when purchasing your Unleash Pass, you won’t need to pay until you arrive at Unleash. 

    The magnificent scenery and views around Queenstown, can only truly be experienced from the air via a scenic helicopter flight. Each private charter will seat up to 10 people. Number of charters will depend on interest.

    There is limited capacity for each activity, so get in quick!

    Transport will be included to and from The Heritage for this activity. 

    3 hours
  • Activity Afternoon: AJ Hackett Bungy

    $185nzd per person

    We have reserved a block of tickets for each activity at a special discounted group rate. Reserve a spot for your activity of choice when purchasing your Unleash Pass, you won’t need to pay until you arrive at Unleash. 

    Welcome to the best thing you’ve ever done. Go full throttle with our 134m Bungy (the highest in New Zealand). Don’t say we didn’t warn you, because this will put the cement in your coffee.

    There is limited capacity for each activity, so get in quick!

    Transport will be included to and from The Heritage for this activity. 

    3 hours
  • Activity Afternoon: Shotover Jet

    $131nzd per person

    We have reserved a block of tickets for each activity at a special discounted group rate. Reserve a spot for your activity of choice when purchasing your Unleash Pass, you won’t need to pay until you arrive at Unleash. 

    World famous as the ultimate jet boat experience, Shotover Jet has thrilled over 3 million people since 1965, and now it’s your turn! Queenstown’s only exhilarating full 360° spins and beyondThere is limited capacity for each activity, so get in quick!

    Transport will be included to and from The Heritage for this activity. 

    3 hours
  • Activity Afternoon: Twilight Wine & Craft Beer Tour

    $149nzd per person

    We have reserved a block of tickets for each activity at a special discounted group rate. Reserve a spot for your activity of choice when purchasing your Unleash Pass, you won’t need to pay until the day of this activity.

    Visit 3 iconic locations incl. 2 cellar doors and a local bar in Gibbston or Arrowtown. Taste award-winning wines or craft beers and enjoy scrumptious antipasto platter and mouth-watering wood fired pizza.

    There is limited capacity for each activity, so get in quick! Transport will be included to and from The Heritage for this activity. 

    3 hours
  • Activity Afternoon: Gondola &/or Luge

    $39 - $57nzd per person

    The Skyline Gondola and Luge is one of the must-do activities in Quneenstown! Reserve a spot for this activity when purchasing your Unleash Pass, you won't need to pay until you arrive at the Skyline.

    Sit back and take in the stunning views as you ride the Gondola, the steepest cable car lift in the Southern Hemisphere. Enjoy the scenery at the top of take the driving seat with the gravitiy-fuelled luge. 

    The Skyline is in the main center, so those doing this activity will make their way there together. Transport will not be included. 

    3 hours
Time
Session
Duration
Cost
7:45 AM
  • Doors Open

    You’re welcome to come early and chat with our partners, get to know the ezyVet team or mingle with other attendees. 

    45 mins
8:30 AM
  • Breakout One: Central Structure

    Building a Central Structure with the Enterprise in mind and being able to scale and control it. Being able to successfully harvest the information from the connected sites is vital. In this session we'll discuss:

    • Product code/naming/structural decisions
    • Product groups that make sense and work for the Enterprise
    • Pricing Strategy across regions/hospitals - integrated suppliers and integrated pricing
    • Communicating Enterprise strategy at a hospital level
    • Merging strategy and processing
    • Request/change management for Enterprise Central data
    • Central structure sync settings in detail
    • Centralization of user roles/permissions and the importance for the Enterprise Strategy
    • Locking down for the Enterprise while empowering users as to why
    Jess Turner

    Jess is Key Account Manager at ezyVet. A long time ezyVet expert and so called guru. She... More

    2 hours
  • Breakout Two: Tagging & Tagging Tasks

    An introduction to tags and automated tagging tasks; we'll cover what they are and how you can best utilize these to automate processes within workflows.
    We'll look at the purpose of tags and the implications for reporting and management activities, what records you can tag, how tag categories fit in the mix, and the permissions required to manage and add tags. We will then dive into the reporting side of things, with a look at the Records dashboard to export tagged data. We'll then touch on how these affect price adjustment rules and SOC's.

    For more information on Price adjustment rules, we recommend attending the session on Price Adjustment Rules & Automated Discounts.

    Sophie Griffiths

    Sophie is one of the original ezyVet team and has been with the company for five years. She is... More

    1 hour
9:30 AM
  • Breakout Two: Price Adjustment Rules & Automated Discounts

    As price adjustment rules and automated discounts quite often work hand in hand with tags and tagging tasks, this will be a good follow-on session from Tagging & Tagging Tasks.

    We will cover the important elements of price adjustment rules and automated discounts, including what they are, how they work, the hierarchy of price adjustment rules in practice, and how to set them up. Once we've covered the basics, we'll dive into reporting on price adjustment rules and automated discounts, how to add manual adjustments, and then we'll take a step back to see how these all tie in with Bundles and Wellness Plans.

    Sophie Griffiths

    Sophie is one of the original ezyVet team and has been with the company for five years. She is... More

    1 hour
10:15 AM
  • Break

    Break and light refreshments

    30 mins
11:00 AM
  • Breakout One: How to leverage API Integration

    ezyVet’s Application Programming Interface (API) allows for endless integration possibilities. In this session, learn just how far you can reach and access data in ezyVet from a 3rd party application. We’ll take you through examples on how it can be used and the steps necessary for you to set up and take advantage of it.

    Alex Ragone

    Alex is ezyVet's Large Project Team Leader, in the Development team. He provides our customers... More

    1 hour
  • Breakout Two: PayJunction

    Co-hosted with our integration partner PayJunction. Integration available for US customers only. 

    This is an introduction to the improved client experience through the use of an integrated payment portal. This is more than just a payment terminal; it’s a chance to rethink how payments are captured. We’ll cover who PayJunction are and why we chose to partner with them, a typical integration, hosted payment workflow, ACH, and how PayJunction ties into our Wellness module.

    Marcus Atkins

    Marcus leads the ezyVet Web Development team as Development Success Manager, where he has... More

    1 hour
12:00 PM
  • Breakout One: eReferrals & rVetlink

    ezyVet makes it easy for you to quickly share and receive all relevant information from your rDVM. In this session Alex Ragone will cover all the records in ezyVet that are available for sharing, how to set-up this flexible yet powerful configuration and how you can manage it from the dashboard. 

    Alex Ragone

    Alex is ezyVet's Large Project Team Leader, in the Development team. He provides our customers... More

    1 hour
  • Breakout Two: How to get your practice ready to sell*

    Paolo is involved as a valuer for over 90 veterinary practices a year.

    You would be surprised to know how much difference PLANNING for a sale makes versus selling without giving it much thought.

    Business valuation methods amplify the weaknesses in your business exponentially - every one dollar mistake or missed opportunity effects the value by 5 dollars! So if you plan your exit from the business, you could be looking at hundreds of thousands of dollars more in the sale price just because you gave it some thought and put some things in motion.

    In this Breakout Session, Paolo will show you some of the things you can do to improve business value and exactly how a business valuer will apply them to the value of your practice.

    1 RACE CE credit available for this session

    Paolo Lenicioni

    Paolo has worked as a veterinary surgeon prior to working in public accounting.  His real... More

    1 hour
1:00 PM
  • Cubex Lunch

    Break and lunch served 

    45 mins
1:45 PM
  • Keynote: What's new with ezyVet

    Hear the latest and greatest features and functionality to join the ezyVet line up. You'll discover new features and get an understanding for how these tools will enable you to continue to grow your practice. 

    Marcus Atkins

    Marcus leads the ezyVet Web Development team as Development Success Manager, where he has... More

    1 hour
2:45 PM
  • Keynote: Fearlessly Facing Challenges*

    Is your team under pressure to deliver major results? Are they daunted by the size of the challenge they have been asked to take on? This Keynote will confront those unspoken doubts head-on, and provides tips, tools and realistic strategies to help refocus team members on what they can control. It helps them build resilience, create momentum and achieve success.

    Kevin was a couch potato when he decided to take part in the 5,000km trans-Atlantic rowing race. He then went on to achieve a much tougher challenge - the first ever kiwi to complete an unsupported trek from the coast of Antarctica to the South Pole.

    Since then he has been the CEO of a software startup and has written or co-written three books ‘The Oarsome Adventures of a Fat Boy Rower’ (the Sunday Star Times best sports book of 2008) ‘Escape to the Pole’ (2010), and ‘First Crossings’ all published by Random House. Kevin was also the co-host of the TVNZ series ‘First Crossings’ and ‘Intrepid NZ’ recreating historic adventures in NZ.

    Kevin has spent the last ten years continuing his fascination with performance, personal transformation and the psychology of teams. His advice about how to unleash your potential. If you ever thought that you couldn’t do it – Kevin Biggar will have you thinking again!

    1 RACE CE credit available for this session

    Kevin Biggar

    If you ever thought that you couldn’t do it – Kevin Biggar will have you thinking... More

    1 hour
3:45 PM
  • Break

    Break and light regfreshments served.

    30 mins
4:15 PM
  • Q&A Panel Discussion

    The panel will consist of the ezyVet team and their partners and will be the perfect oppurtunity for you to hear their opinions on topics and trends in the industry and with ezyVet. 

    45 mins
5:00 PM
  • Closing Keynote

    A farwell and final word from our CEO Hadleigh, looking back on highlights and key themes of three days. 

    Hadleigh Bognuda

    Hadleigh Bognuda is an avid pilot, boatie and dog fanatic. After launching, growing and exiting... More

    30 mins
7:00 PM
  • Closing Party

    The unmissable annual Unleash Closing Party.

    Tickets are priced at $130nzd and can be purchased during the online registration process.

    If you are travelling with someone and want them to attend the closing party you can purcahse an additional closing party ticket. 

    Details of the location will be shared soon, this will be an event not to miss!

    5 hours
    $130.00
Time
Session
Duration
Cost
10:00 AM
  • Optional Golf Day

    If you’re staying on after Unleash please join us and our partners for 9 holes of golf at Kelvin Peninsula Qtown Golf Course.

    Golf Green fees are priced at $95nzd. Green fees will be payable on the day and spaces are limited.

    Simply select the Golf Day option in the online registration process to secure your spot. 

    5 hours

Get your Unleash Pass today

Early Bird $709NZD | $466USD | $653AUD

3 or more only $609NZD



Tickets include entry on 5th, 6th & 7th & Networking Drinks on the 5th.

*Prices for USD & AUD will depend on exchange rate at time of purchase.